Answers from your own knowledge
Add your website, price lists, policies or notes. The AI assistant answers customers from them in a natural way, day and night, and says so honestly when it doesn't know.
Build a WhatsApp chatbot for your business without code. OonoBox's AI assistant answers customers from your own knowledge, books appointments, logs orders, quotes live prices and hands over to your team when it should. It runs on the official WhatsApp Business API.
Add your website, price lists, policies or notes. The AI assistant answers customers from them in a natural way, day and night, and says so honestly when it doesn't know.
Customers ask for a time in plain words, like "next Tuesday after 2". The bot works out the date, checks the details and books it straight into your Google Calendar.
Connect your product catalogue and the bot quotes exact, current prices and availability. No outdated price lists, no guessing.
Names, orders, enquiries and bookings go into Google Sheets as rows your team can work from, while the conversation is still going.
Build menus, questions and branches visually: order or support, which branch, what budget. Every chat arrives already sorted.
When a customer asks for a person, or the bot can't help, it hands the chat to your team with the full conversation, so nobody repeats themselves.
Sign up and connect your WhatsApp number through Meta in a few minutes. Keep your existing number and chats, or use a new one.
Add your website, documents or notes, and choose what the bot can do: book, log orders, check prices, or hand over.
Publish the bot to your number. It answers around the clock, and your team picks up anything that needs a person from one shared inbox.
Answer “do you have this in stock?” and “how much?” instantly, take orders and send delivery updates.
Let customers book, move or cancel appointments on WhatsApp without waiting for someone to reply.
Handle enquiries, collect details and qualify leads before your team spends time on a call.
No. You build the bot in a visual editor by adding steps like greetings, menus, questions and answers, or you switch on the AI assistant and give it your knowledge. Most businesses have a working bot the same day.
Yes. OonoBox is a Meta Tech Provider and connects through the official WhatsApp Business Platform, so your number is safe from the bans that unofficial bots and automation apps cause.
Yes. You can connect the number you already use, with your chats and contacts kept, or connect a new number. It takes a few minutes through Meta.
It tells the customer honestly and offers to connect them to a person. Your team sees the whole conversation in the shared inbox and takes over from there.
Yes. The same bot can answer on WhatsApp, Instagram, Facebook Messenger, email and your website live chat, and every conversation lands in one shared inbox.
OonoBox plans start at $18 a month, including AI replies, and every new workspace gets a 14-day free trial of the Pro plan. Meta's own WhatsApp message charges are separate: replies within 24 hours of the customer's last message are free.
There's no built-in EcoCash checkout inside chats yet. The bot can send a payment link from the provider you already use, and developers can connect payments through the OonoBox API.
14-day free trial of Pro. Plans from $18 a month. Official WhatsApp Business API.